FAQ
What types of products do you offer?
At Dynamic Faith, we offer a wide variety of faith-related items, including crystals, thangkas, bracelets, and other spiritual accessories. Each product is carefully selected to ensure its quality, aiming to enhance your spiritual practice experience and bring you good luck and support.
2.What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. We do not accept bank checks, wire transfers or cash on receipt.
3.How do I place an order?
Placing an order is simple:
1.Browse our collection and select the items you wish to purchase.
2.Add them to your cart.
3.Proceed to checkout and provide your shipping and payment information.
4.Review your order and confirm the purchase.
You will receive an order confirmation email once your purchase is complete.
How can I track my order?
If you place an order successfully, you will immediately receive a confirmation email. The order confirmation email was sent to the email address, which you used for your order. Then if the item is shipped, you also will immediately receive a shipping email.
Please contact us at vinson0752@gmail.com
5.How long will it take to ship my order?
Delivery Time
▪ Order Processing: 2-5 Business Days.
▪ Standard Shipping Time: 7-20 Business Days.
Wrong Shipping Information
▪ If you have left a wrong shipping address or contact information, please contact our customer service within 2 hours.
▪ Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
▪ Contact us at vinson0752@gmail.com
Do you ship internationally?
Yes, we offer free shipping worldwide.
How can I contact customer support?
For any questions or concerns, you can reach our customer support team via:
Email: [vinson0752@gmail.com]
8.how do i care of my jewelry
To preserve the jewelry’s quality and spiritual energy, avoid touching the figures and designs frequently, keep it away from impurities, and gently clean with a dry cloth when necessary. Store in a respectful place when not in use.
9.What is your return and exchange policy?
We strive to ensure that you are satisfied with your purchase. If you need to return or exchange an item, please contact us within 7 days of receiving your order. Items must be unused and in their original packaging. Please refer to our Return Policy page for more details on how to proceed.
Please send the following vinson0752@gmail.com, so that we can help you as quick as possible:
▪ Order number
▪ A photo image of the product
▪ Name of product
